diff --git a/web/packages/core/src/ruffle-player.ts b/web/packages/core/src/ruffle-player.ts
index a35d86c80..492a6842f 100644
--- a/web/packages/core/src/ruffle-player.ts
+++ b/web/packages/core/src/ruffle-player.ts
@@ -1401,6 +1401,7 @@ export class RufflePlayer extends HTMLElement {
             return;
         }
 
+        this.hidePreloader();
         const div = document.createElement("div");
         div.id = "message_overlay";
         div.innerHTML = `<div class="message">